Sunday, October 30, 2011

CL&P opens Emergency Operations Center


BERLIN, CT - As the October nor'easter makes its way through the state, Connecticut Light and Power (CL&P) has opened its Emergency Operations Center in Berlin.

Over 200 CL&P line and tree crews are working to restore power to customers affected by outages and the company is in the process of securing additional help. "As was predicted, the heavy, wet snow is weighing down the trees and creating issues across the state," said Al Roy, CL&P's manager of Emergency Management. "Our crews and support staff continue to respond as the storm moves through and we are communicating with town and state officials to coordinate efforts."

CL&P will be assessing storm damage as soon as it is safe to do so. An estimate as to when power will be restored will be available once the assessment is complete. We appreciate our customers patience.

In the meantime, CL&P is reminding customers to:

- Stay away from all downed wires. Assume any downed, hanging or burning power lines are live and dangerous and call 9-1-1 immediately. If a power line falls on your vehicle while you’re inside, stay there. Don’t touch anything outside the vehicle and wait for emergency crews.

- Report your power outage by calling CL&P at 800-286-2000. Our automated phone system rapidly processes your report and helps us speed restoration efforts. It also provides restoration estimates as soon as they’re available.

- Before operating a generator, make sure it has been properly installed by a licensed electrician. Improperly installed generators can feed electricity back into power lines and pose a deadly situation for our line workers. Always operate generators outdoors to avoid carbon monoxide hazards.

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